Shipping and Delivery Information.

New Zealand

All orders are subject to a $5 flat rate shipping fee.

Please triple check all shipping details listed is correct prior to completing your order. Once your order has left us, we are unable to make any changes. The address submitted on order is final and any changes required are to be requested through the courier service.

We (Merakii Wellbeing limited), ship orders as soon as possible; however, this will not always be the same day that the order is placed. In general, please allow 1-3 business days for processing time and please note that during sale periods we may have additional delays. We do not guarantee delivery or shipment dates. All dates are estimated. Orders are shipped to the delivery address as entered by the customer when order is placed.

Most goods will be delivered in 2 to 5 working days, this could take longer for rural addresses.

We accept business and residential addresses for delivery nationwide, unfortunately we cannot ship to a PO BOX address.

Our deliveries don’t require signature upon arrival. You will need a safe, sheltered place to have your parcel delivered to. Please use the notes section at the checkout to make safe delivery easy on the courier. 

Customers will receive an email confirming their order shortly after the order is placed. If customer does not receive this email confirmation, please double check any spam folders.

Please contact us if your order has not arrived within 5 working days.